Acceptance Of Terms
ERDI accepts orders via mail, phone, fax, or email. All orders are subject to ERDI's acceptance. To place an order, please provide a Purchase Order Number and specify the ERDI catalog numbers or any special requirements. For phone orders, a hard copy Purchase Order must be submitted for confirmation. By submitting a Purchase Order, you accept ERDI's Terms and Conditions of Sale as outlined herein and in any provided Quotation.
These terms and conditions of sale constitute the entire and exclusive agreement between the buyer and erdi.
Product Specifications
The specifications provided in the ERDI catalog, literature, or written quotations are intended to be accurate. However, ERDI reserves the right to modify specifications and does not guarantee the suitability of its products for any specific purpose.
Product Changes And Substitutions
ERDI reserves the right to make changes in its products without prior notice. These changes may apply to previously delivered products, and the most up-to-date product will be shipped to the buyer, regardless of the catalog description.
Buyer Changes To Orders Or Specifications
Any changes to custom or option configured Products, or to standard Products through individual or multiple orders, including changes to product specifications, must receive prior written approval from ERDI. The change request should be submitted to ERDI at least thirty (30) days before the scheduled shipment date. ERDI reserves the right to adjust prices and delivery dates for the Products in case of changes to orders or product specifications. Buyer is responsible for all costs related to such changes, including raw materials, work in progress, and finished goods inventory affected by the change.
Cancellation
Cancellation of any order for custom or option configured Products, or for standard Products through individual or multiple orders, requires prior written approval from ERDI, at their sole discretion. If approved, the Buyer is responsible for all costs associated with the cancellation, including burdened costs of raw materials, work in progress, and finished goods inventory affected by the cancellation. ERDI will make reasonable efforts to minimize cancellation costs. The maximum liability of the Buyer for cancelled Products shall not exceed the contract price.
Pricing
Catalog prices may change without prior notice. Custom prices may change with five days' notice. If no objection is made to a price change on a custom order after notice, it will be considered as acceptance of the new price. Prices are FOB China and do not include freight, duty, and insurance fees. Prices quoted are exclusive of any federal, state, or local taxes, and the buyer agrees to pay such taxes. Quoted prices are valid for 30 days, unless otherwise stated.
Delivery
ERDI will ensure proper packaging and ship orders to customers using the selected method, unless specified otherwise in the Buyer's Purchase Order. After accepting an order, ERDI will provide an estimated delivery date and make its best efforts to meet it. ERDI is not liable for any consequential damage caused by late delivery. If there is an anticipated delay in delivery, ERDI will notify the Buyer. ERDI reserves the right to ship ahead or reschedule unless otherwise instructed by the Buyer.
Terms Of Payment
China: Unless specified otherwise, all payments are due within 30 days from the invoice date. ERDI accepts payment by C.O.D, check, or an established account. International Orders: Orders for delivery outside China must be fully prepaid in CNY&US dollars via wire transfer or an irrevocable letter of credit issued by a bank. Payments must include all associated costs. The letter of credit must be valid for 90 days.
Warranties
At RECADATA, we are committed to providing reliable products and services to our customers. All RECADATA manufactured products undergo rigorous testing and 100% traceability before delivery, ensuring their quality and reliability. In the unlikely event of a product defect, RECADATA offers repair and replacement services within the warranty period.
Stock Products: Our stock products are guaranteed to meet or exceed the specified specifications and be free from defects in material or workmanship. This warranty is valid for 90 days from the invoice date and is subject to the Return Policy outlined in our Terms and Conditions.
Custom Products: Specially manufactured or custom products are warranted to be free from manufacturing defects and to meet the written specifications provided by the customer. This warranty is valid for 90 days from the invoice date and is subject to the Return Policy stated in our Terms and Conditions. Our obligations under these warranties are limited to replacement, repair, or providing a credit against future purchases equal to the purchase price of the defective product. We are not liable for any incidental or consequential damages or costs incurred by the buyer. These remedies are the sole and exclusive remedies for any breach of warranties under this contract. This Standard Warranty does not cover products that show evidence of damage resulting from abuse, misuse, mishandling, alteration, improper installation or application, or any other causes beyond the control of RECADATA.
Return Policy
If a buyer believes that a product is defective or does not meet ERDI's stated specifications, they should notify ERDI within 30 days of the invoice date and return the goods within 60 days of the invoice date. Prior to returning the product, the buyer must obtain a RETURN AUTHORIZATION MATERIAL NUMBER (ERDI). No product will be processed without an ERDI. The buyer should carefully pack the product and return it to ERDI with prepaid freight, along with the RMA Request Form. The returned product must be in its original packaging and free of any shipping-related defects or damage. If ERDI determines that the product does not meet the specifications outlined in paragraph 7 for stock products, ERDI will, at its sole discretion, either refund the purchase price, repair the defect, or replace the product. Unauthorized merchandise will not be accepted. Acceptable returned goods may be subject to a restocking charge. Special ordered, obsolete, or custom fabricated items are non-returnable.
Intellectual Proprietary Rights
All Intellectual Property Rights worldwide, including, but not limited to, patentable inventions (whether applied for or not), patents, patent rights, copyrights, works of authorship, moral rights, trademarks, service marks, trade names, trade dress, trade secrets, and all applications and registrations of the aforementioned resulting from the performance of these Terms of Sale, which are conceived, developed, discovered, or reduced to practice by ERDI, shall be the exclusive property of ERDI. Specifically, ERDI shall exclusively own all rights, title, and interest in the Products, as well as any inventions, works of authorship, layouts, know-how, ideas, or information discovered, developed, made, conceived, or reduced to practice by ERDI during the course of performing these Terms of Sale.